With AI that automates diagnoses with 97% accuracy, automate triage with the right intel to the right personnel, and results in streamlined and efficient task management.
Hear how Legal & General Affordable Homes achieved speed and accuracy of diagnosis with their tenants' repairs.
Use askporter standalone or integrated with existing systems for information centralisation

Streamline your maintenance, enhance communication, & optimise your asset management.

askporter integrates with OEM systems, automating your service requests, & improving customer support.

Enhance efficiency with streamlined repairs, maintenance, cleaning & portering management.
With improved diagnoses and ticket allocation, repairs on first-time visits are increased.
No wasted time with back and forth creates operational savings at scale.
Raise issues and get a response in 1 second, 24/7, 365 days a year.
From customer issues raised to resolution, have a clear record of all activity.
Create, track, and update all kinds of asset information such as boiler make, HVAC systems, etc.
Correct information goes straight to engineers, reducing their first time on site being to ascertain the problem.
With controlled outreach, severe & at-risk cases flagged for immediate inspection & repair.
With assigned deadlines, notifications & tracking, reduce your risk of breaching deadlines & compliance issues.
The right information to back up your decision-making

74% of customers prefer chatbots over a human corporate agent to solve their queries. AI is also providing business with 15% reduction in operational costs. Achieve more for you and your customers with askporter.
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This brief summary highlights the urgency and the value proposition for someone scrolling through a blog index or social share. The Awaab's Law deadline is a major operational shift. Join the askporter team at the Social Housing Leaders Conference (SHlC) to discover the technology that moves you from reactive crisis management to automated, court-ready compliance.
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This brief summary highlights the urgency and the value proposition for someone scrolling through a blog index or social share. The Awaab's Law deadline is a major operational shift. Join the askporter team at the Social Housing Leaders Conference (SHlC) to discover the technology that moves you from reactive crisis management to automated, court-ready compliance.
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New research confirms a stark reality: 94% of UK facilities teams are battling day-to-day operations with fragmented, disconnected systems. This "FM Agility Gap" is the number one source of inefficiency for 76% of FM leaders, leading to lost productivity, data errors, and misallocated talent. Learn how to bridge the divide.
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New research confirms a stark reality: 94% of UK facilities teams are battling day-to-day operations with fragmented, disconnected systems. This "FM Agility Gap" is the number one source of inefficiency for 76% of FM leaders, leading to lost productivity, data errors, and misallocated talent. Learn how to bridge the divide.
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The social housing sector is on the brink of a monumental shift. Awaab's Law, set to come into force on October 27, 2025, introduces strict new legal duties for social landlords to address health and safety hazards. Can housing associations, with their current systems, meet the incredibly tight deadlines of a 24-hour emergency response and a 10-day investigation window? We believe technology is the key to creating a safer, more accountable social housing sector.
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The social housing sector is on the brink of a monumental shift. Awaab's Law, set to come into force on October 27, 2025, introduces strict new legal duties for social landlords to address health and safety hazards. Can housing associations, with their current systems, meet the incredibly tight deadlines of a 24-hour emergency response and a 10-day investigation window? We believe technology is the key to creating a safer, more accountable social housing sector.

Discover how UK FM leaders are tackling staff shortages, compliance gaps, and rising costs with AI. Based on survey of 250 industry professionals.

Discover how UK FM leaders are tackling staff shortages, compliance gaps, and rising costs with AI. Based on survey of 250 industry professionals.
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Join askporter at Stand E26 at the Smart Buildings Show 2025 to explore how our AI solutions are enhancing building automation, energy management, and overall operational efficiency.
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Join askporter at Stand E26 at the Smart Buildings Show 2025 to explore how our AI solutions are enhancing building automation, energy management, and overall operational efficiency.

In a world where technology is constantly evolving, AI is transforming the FM and housing sectors by empowering professionals to work smarter. By automating tedious tasks and providing predictive insights, AI allows your team to focus on what matters most: **creating a better human experience** for tenants and residents.

In a world where technology is constantly evolving, AI is transforming the FM and housing sectors by empowering professionals to work smarter. By automating tedious tasks and providing predictive insights, AI allows your team to focus on what matters most: **creating a better human experience** for tenants and residents.

Social housing providers need to take a 22nd Century approach to Awaab’s Law, says Stewart Davison in conversation with Harry Dodd-Noble

Social housing providers need to take a 22nd Century approach to Awaab’s Law, says Stewart Davison in conversation with Harry Dodd-Noble
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Join askporter at Stand G18 at the Housing Community Summit 2025 in Liverpool (September 8-9) to explore how our AI solutions are enhancing housing operations, improving resident safety, and building stronger communities.
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Join askporter at Stand G18 at the Housing Community Summit 2025 in Liverpool (September 8-9) to explore how our AI solutions are enhancing housing operations, improving resident safety, and building stronger communities.

With new legislation like Awaab’s Law and a rise in complaints, reactive mould compliance is no longer enough. Learn how a proactive AI solution can help you protect residents and streamline your operations.

With new legislation like Awaab’s Law and a rise in complaints, reactive mould compliance is no longer enough. Learn how a proactive AI solution can help you protect residents and streamline your operations.

askporter is stoked to share we've won Property Week's Resi Award for Residential PropTech Innovation of the Year (Property Platform)

askporter is stoked to share we've won Property Week's Resi Award for Residential PropTech Innovation of the Year (Property Platform)

We are chuffed to be shortlisted for TWO Housing Digital awards: Most Innovative Tech Start-Up & Best Repairs & Maintenance Innovation

We are chuffed to be shortlisted for TWO Housing Digital awards: Most Innovative Tech Start-Up & Best Repairs & Maintenance Innovation

We are absolutely thrilled to share we've been nominated for 2 UK PropTech Association (UKPA) Awards: Revolutionising the Customer Journey and Industry Transformation

We are absolutely thrilled to share we've been nominated for 2 UK PropTech Association (UKPA) Awards: Revolutionising the Customer Journey and Industry Transformation
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We are delighted to announce the appointment of our Chief Technical Officer, Harry Dodd-Noble, in Technational
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We are delighted to announce the appointment of our Chief Technical Officer, Harry Dodd-Noble, in Technational

Our Head of Business Development shares with the Facilities Management Journal (FMJ) how FMs faced with tight budgets and rising customer expectations need to optimise their efficiency.

Our Head of Business Development shares with the Facilities Management Journal (FMJ) how FMs faced with tight budgets and rising customer expectations need to optimise their efficiency.

Karen Heaney, Director of Platform, from Legal & General shares with Housing Digital_ how the housing sector can do better by adopting tech, like askporter, to deliver a better customer experience, improved repairs and supplier relationships

Karen Heaney, Director of Platform, from Legal & General shares with Housing Digital_ how the housing sector can do better by adopting tech, like askporter, to deliver a better customer experience, improved repairs and supplier relationships

In Housing Technology's special edition on Technology for Repairs & Maintenance, askporter discusses how the prevailing issue of misdiagnoses is resulting in inefficient scheduling, contributing to growing backlogs and unnecessary costs.

In Housing Technology's special edition on Technology for Repairs & Maintenance, askporter discusses how the prevailing issue of misdiagnoses is resulting in inefficient scheduling, contributing to growing backlogs and unnecessary costs.

As the property sector increasing integrate AI, our Head of Business Development discusses with Tomorrow's FM how to maintain best practice and actually tackle real issues

As the property sector increasing integrate AI, our Head of Business Development discusses with Tomorrow's FM how to maintain best practice and actually tackle real issues

In Housing Technology's latest report askporter is delighted to be listed amongst the 50 emerging technologies for the housing sector

In Housing Technology's latest report askporter is delighted to be listed amongst the 50 emerging technologies for the housing sector

Our Head of Customer Success, shares with This Week In Property how AI is being used to respond to frustrating flaws within housing management

Our Head of Customer Success, shares with This Week In Property how AI is being used to respond to frustrating flaws within housing management

In Tomorrow's Facilities Management (TFM) we share our latest collaboration with customer, Legal & General Affordable Homes to deliver a more effective resident experience

In Tomorrow's Facilities Management (TFM) we share our latest collaboration with customer, Legal & General Affordable Homes to deliver a more effective resident experience

In the Facilities Management Journal (FMJ), askporter explore the role of AI for Facilities Management, what the latest stats from the industry show and more

In the Facilities Management Journal (FMJ), askporter explore the role of AI for Facilities Management, what the latest stats from the industry show and more

In Property Week our CEO discusses the world debates the practical applications of AI, & how with mould there is a clear and pressing use case: speeding up the resolution of potentially lethal mould issues through smarter communication.

In Property Week our CEO discusses the world debates the practical applications of AI, & how with mould there is a clear and pressing use case: speeding up the resolution of potentially lethal mould issues through smarter communication.

On iPropertyRadio with Proptech Ireland hear from our Head of Customer Success how AI is impacting real estate & property operations

On iPropertyRadio with Proptech Ireland hear from our Head of Customer Success how AI is impacting real estate & property operations

In Housing Digital, askporter's CEO, Till Eichenauer, shares how AI holds the key to tackling it effectively for social housing

In Housing Digital, askporter's CEO, Till Eichenauer, shares how AI holds the key to tackling it effectively for social housing
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Learn why visible cleaning operations are crucial for FMs. Drive accountability, manage tasks proactively, and protect your business model with smart, transparent solutions.
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Learn why visible cleaning operations are crucial for FMs. Drive accountability, manage tasks proactively, and protect your business model with smart, transparent solutions.
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Struggling with mould management in social housing? In this article we explore how AI-powered tech can help, address your reservations & get you ready for Awaab's Law
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Struggling with mould management in social housing? In this article we explore how AI-powered tech can help, address your reservations & get you ready for Awaab's Law

Askporter's CEO and FM expert, Till Eichenauer, shares his insights and predictions for what FM will face this year with Facilities Management UK

Askporter's CEO and FM expert, Till Eichenauer, shares his insights and predictions for what FM will face this year with Facilities Management UK
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Rising competition, slim margins, and demanding residents... the Build-to-Rent sector faces some serious pressures. Could AI be the answer to navigating these challenges and delivering that elusive 5-star resident experience?
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Rising competition, slim margins, and demanding residents... the Build-to-Rent sector faces some serious pressures. Could AI be the answer to navigating these challenges and delivering that elusive 5-star resident experience?
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Damp and mould are a growing concern for UK landlords. This article explores the Housing Ombudsman's response, recent fines, and practical steps to prevent and resolve mould issues in rental properties.
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Damp and mould are a growing concern for UK landlords. This article explores the Housing Ombudsman's response, recent fines, and practical steps to prevent and resolve mould issues in rental properties.

The property sector is facing a perfect storm of challenges: rising tenant complaints, inefficient repairs, and increasing regulatory pressure - can AI help solve these issues

The property sector is facing a perfect storm of challenges: rising tenant complaints, inefficient repairs, and increasing regulatory pressure - can AI help solve these issues
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Awaab's Law is transforming social housing, with the King’s Speech intimating it will also in the future impact the private sector, demanding faster responses to health and safety hazards. To comply, providers need efficient systems for resident communication, issue tracking, and timely repairs. The article will delve into what the industry needs to do to prepare for upcoming change.
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Awaab's Law is transforming social housing, with the King’s Speech intimating it will also in the future impact the private sector, demanding faster responses to health and safety hazards. To comply, providers need efficient systems for resident communication, issue tracking, and timely repairs. The article will delve into what the industry needs to do to prepare for upcoming change.
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UK repair and maintenance output is set to fall in 2024, putting additional pressure on social housing providers. But AI could offer a solution...
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UK repair and maintenance output is set to fall in 2024, putting additional pressure on social housing providers. But AI could offer a solution...
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Step into the future of social housing with askporter’s AI & FLS maintenance & repairs scheduling. Intelligent chatbots handle communication and task allocation, allowing staff to focus on urgent matters. This article highlights five strategies for enhancing field service delivery, from smarter scheduling to quicker emergency response.
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Step into the future of social housing with askporter’s AI & FLS maintenance & repairs scheduling. Intelligent chatbots handle communication and task allocation, allowing staff to focus on urgent matters. This article highlights five strategies for enhancing field service delivery, from smarter scheduling to quicker emergency response.

The social housing sector, like many industries, has been given an opportunity with rapidly advancing Artificial Intelligence (AI). As the sector faces increasing demand for streamlined communication and a more responsive approach to tenant needs, AI is a key player in automating these processes effectively.

The social housing sector, like many industries, has been given an opportunity with rapidly advancing Artificial Intelligence (AI). As the sector faces increasing demand for streamlined communication and a more responsive approach to tenant needs, AI is a key player in automating these processes effectively.

Together, we aim to provide an even smoother experience for customers by combining our cutting-edge AI communication solutions with FLS' innovative software allowing optimised appointment scheduling and embedded route planning for contractors.

Together, we aim to provide an even smoother experience for customers by combining our cutting-edge AI communication solutions with FLS' innovative software allowing optimised appointment scheduling and embedded route planning for contractors.

We recently appeared in Property Week as our Managing Director, Till Eichenauer, wrote a column as part of a series of features by Property Week looking at AI in real estate.

We recently appeared in Property Week as our Managing Director, Till Eichenauer, wrote a column as part of a series of features by Property Week looking at AI in real estate.

If you’ve logged onto LinkedIn in the past few weeks, you’ll have noticed the typical crystal ball gazing that comes with the new year. From individuals predicting the next big trends, to companies prophesying their indomitable rise to the top, January is prediction season.

If you’ve logged onto LinkedIn in the past few weeks, you’ll have noticed the typical crystal ball gazing that comes with the new year. From individuals predicting the next big trends, to companies prophesying their indomitable rise to the top, January is prediction season.

Damp and mould pose a significant threat in the UK, as the effects are exacerbated by the UK's climate, older buildings, and overwhelmed housing providers. No group feels the impact of this more than those living and working within the social housing sector.

Damp and mould pose a significant threat in the UK, as the effects are exacerbated by the UK's climate, older buildings, and overwhelmed housing providers. No group feels the impact of this more than those living and working within the social housing sector.

The process of directing your customers to technology solutions in the age of automated messaging systems and bolt-on chatbots was daunting. The often inadequate technology seemed only to serve as a dreaded component of interacting with organisations.

The process of directing your customers to technology solutions in the age of automated messaging systems and bolt-on chatbots was daunting. The often inadequate technology seemed only to serve as a dreaded component of interacting with organisations.

The adoption of technology in the real estate market has lagged behind other industries. While sectors like logistics, retail, and banking have integrated Artificial Intelligence (AI) into their operations, the real estate industry has been characterised as a bit of a technological dinosaur.

The adoption of technology in the real estate market has lagged behind other industries. While sectors like logistics, retail, and banking have integrated Artificial Intelligence (AI) into their operations, the real estate industry has been characterised as a bit of a technological dinosaur.
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With rapidly advancing AI, it’s important to consider how jobs will change with increased automation. Machine learning and natural language processing models have started to play a major role in our lives. From automating data collection in key industries to providing virtual assistants, their impact on the workplace is hard to ignore.
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With rapidly advancing AI, it’s important to consider how jobs will change with increased automation. Machine learning and natural language processing models have started to play a major role in our lives. From automating data collection in key industries to providing virtual assistants, their impact on the workplace is hard to ignore.

AI has been used across various industries for decades, with automation leading to vast improvements in business and operational efficiency. The term AI actually dates back to 1955, coined by John McCarthy, who is widely considered the founding father of AI. In the early days, research was directed towards building machines with the capability to simply perform tasks autonomously, something that would typically require human intelligence.

AI has been used across various industries for decades, with automation leading to vast improvements in business and operational efficiency. The term AI actually dates back to 1955, coined by John McCarthy, who is widely considered the founding father of AI. In the early days, research was directed towards building machines with the capability to simply perform tasks autonomously, something that would typically require human intelligence.

Let’s talk about ChatGPT. Or rather, let’s allow ChatGPT to do the talking, because it turns out, it’s pretty good at it. If you’re one of the many intrigued people who have recently given OpenAI’s artificial intelligence chatbot a whirl, then you’ll know where we’re coming from. Whether you asked it to rewrite your CV, pen a bedtime story for the kids, or finish a piece of work for you, the chances are it surprised you with the calibre of its response.

Let’s talk about ChatGPT. Or rather, let’s allow ChatGPT to do the talking, because it turns out, it’s pretty good at it. If you’re one of the many intrigued people who have recently given OpenAI’s artificial intelligence chatbot a whirl, then you’ll know where we’re coming from. Whether you asked it to rewrite your CV, pen a bedtime story for the kids, or finish a piece of work for you, the chances are it surprised you with the calibre of its response.

When looking to adopt automation to streamline processes and drive efficiencies, businesses are often faced with an important decision – whether to purchase a ready-to-use turnkey solution, or to invest in custom software.

When looking to adopt automation to streamline processes and drive efficiencies, businesses are often faced with an important decision – whether to purchase a ready-to-use turnkey solution, or to invest in custom software.

When looking to adopt automation to streamline processes and drive efficiencies, businesses are often faced with an important decision – whether to purchase a ready-to-use turnkey solution, or to invest in custom software.

When looking to adopt automation to streamline processes and drive efficiencies, businesses are often faced with an important decision – whether to purchase a ready-to-use turnkey solution, or to invest in custom software.

By introducing automation technology, like our AI customer engagement platform, into their customer services, many businesses have saved considerable amounts of time and money that would otherwise have been spent on manually carrying out routine, low-value functions. In addition to this, automation has saved time and money for customers by delivering quick answers to simple questions, and solutions to non-complex issues.

By introducing automation technology, like our AI customer engagement platform, into their customer services, many businesses have saved considerable amounts of time and money that would otherwise have been spent on manually carrying out routine, low-value functions. In addition to this, automation has saved time and money for customers by delivering quick answers to simple questions, and solutions to non-complex issues.

For many in the tech industry, getting a job with a big brand company may be seen as a dream career move to make at such an early stage of their career. However, newcomers to the sector should know that bigger does not necessarily mean better. This is because larger corporations can often be slow to adapt to new ways of working and thinking due to their sheer size, which can act as significant barriers when you’re trying to get your foot on the next rung of the ladder.

For many in the tech industry, getting a job with a big brand company may be seen as a dream career move to make at such an early stage of their career. However, newcomers to the sector should know that bigger does not necessarily mean better. This is because larger corporations can often be slow to adapt to new ways of working and thinking due to their sheer size, which can act as significant barriers when you’re trying to get your foot on the next rung of the ladder.